FAQs

Air Plus Heating & Air Conditioning

  • Do you offer consultations?

    Yes, we provide free consultations at our office where we can address any HVAC questions, offer second opinions, or discuss your HVAC concerns. We're here to help with all your heating and cooling needs.
  • What is ENERGY STAR?

    ENERGY STAR is a program created by the US Environmental Protection Agency (EPA) designed to help individuals and businesses identify energy-efficient products. Products that meet superior efficiency standards receive the distinctive blue and white ENERGY STAR label, making it easier for consumers to recognize high-quality, energy-saving options.
  • What is the average life of a HVAC system?

    Most HVAC systems typically last between 10 to 15 years, with gas furnaces often reaching 20-25 years. As your system ages, you'll likely notice decreased efficiency, increased noise, and more frequent repair needs. Living near water bodies or the ocean can significantly reduce your system's lifespan due to environmental factors. We recommend having systems over 10 years old professionally evaluated for potential maintenance or replacement.
  • What is a heat pump?

    A heat pump is a versatile year-round comfort system that handles both heating and cooling. During warm weather, it functions like a standard air conditioner by removing heat from inside your home. In colder months, it reverses operation, extracting heat from outdoor air (even cold air contains some heat) and transferring it indoors. When outdoor temperatures can't provide sufficient heat, an electric heater supplements the system. This highly efficient process generates two to three times more heat than the energy consumed. It's worth noting that heat pumps have higher initial costs, and you'll only see returns on the heating portion when using that mode. Switching to this system might also require additional electrical modifications.
  • What is S.E.E.R.?

    SEER stands for Seasonal Energy Efficiency Ratio. It's the measurement used to evaluate cooling efficiency for air conditioners and heat pumps. The ratio is calculated by dividing the cooling output during a typical cooling season by the total electrical energy used during that same period. A higher SEER rating indicates better energy efficiency, which typically means lower operating costs.
  • How can I tell if my heating system is working efficiently?

    While professional maintenance visits are the best way to assess your heating system's efficiency, there are several indicators you can monitor yourself. Unusually high heating bills often signal reduced efficiency, though home insulation, sealing, and filter condition also affect energy costs. Uneven heating throughout your home or frequently needing to increase your thermostat setting can suggest efficiency issues. Another key sign is whether your system can maintain your desired thermostat temperature. If it's struggling to reach or maintain your settings, it's time to call our HVAC professionals for a thorough inspection and testing.
  • Should I repair or replace my system?

    When deciding between repair and replacement, consider these five key factors: First, the age of your system—units over ten years old may warrant replacement with newer, more efficient models that could reduce energy costs by up to 40%. Second, evaluate your current system's efficiency level compared to its original rating. Remember that replacing individual components won't improve overall efficiency. Third, if energy savings from a new system would offset much of the replacement cost, that's worth serious consideration. Fourth, assess your system's general condition—frequent breakdowns suggest replacement might be more economical. Finally, consider the 50% Rule: if repair costs are less than half of your system's value and you haven't needed frequent service calls, repair may be the more cost-effective option. Our technicians can calculate your system's efficiency and energy usage to help with this decision.
  • When should I replace my heating system?

    Several clear signals indicate it's time to upgrade your heating system: frequent repairs, sudden increases in utility bills, and inconsistent home temperatures are common warning signs. Even if your heating system has operated reliably, systems 20+ years old should be professionally evaluated to detect potential operational or safety concerns that might necessitate replacement. If you're worried about heating costs, our heating professionals can discuss more efficient alternatives. Contact us today to schedule a comprehensive system evaluation.
  • What is a thermostat?

    A thermostat is a temperature-sensitive device that manages and controls temperature in your space by regulating heating and cooling systems. When indoor temperatures fall below or rise above your chosen setting, the thermostat activates or deactivates your furnace or air conditioner accordingly. This process ensures your home maintains the comfort level you've selected for your family.
  • How does a ductless split system work?

    Ductless split systems can either replace traditional ducted systems or work alongside them. They function similarly to conventional air conditioners or heat pumps, using an outdoor condensing unit connected to indoor air handlers via refrigerant lines and a condensate drain. The outdoor condenser is installed on a code-approved surface, with conduit running to individual rooms where interior units are mounted on walls, ceilings, floors, or recessed spaces. These units control cooling, heating, and humidity as needed. What makes these systems unique is that each indoor unit operates independently, allowing you to set different temperatures for different rooms. This true zoning capability means you'll save money by only conditioning the spaces you're actually using.